Singapore Bank Contact Details

Banks contact details (numbers, emails and forms)

UOB Bank


Singapore (local only)
1800 222 2121
Overseas Customers @ +65 6222 2121

email: customer.service@uobgroup.com

OCBC Bank

Personal Banking (local only)

1800 363 3333

Overseas customers @ +65 6363 3333 

OCBC Business Banking

Business Banking @ +65 6538 1111

Contacting OCBC electronically or online:

https://www.ocbc.com/eforms/PersonalBankingCustomerFeedback/

POSB & DBS Bank

Contact numbers

DBS general enquires:

Singapore (local only) 1800 111 1111

Overseas customers at +65 6327 2265

POSB General enquires:

Singapore (local only) 1800 339 6666

Overseas customers at +65 6339 6666

More contact numbers on DBS & POSB

https://www.posb.com.sg/personal/contact-us.page#call-us

Contacting POSB & DBS via Internet

https://www.dbs.com.sg/Contact/dbs/online/cbg.page

Bank of China

Singapore (local only), 24 hours hotline 1800 6695566

Overseas customers, 24 hours hotline @ +65 67795566

BOC bank cards, 24 hours hotline @ +65 3385335

ANZ Bank

ANZ hotline (local only), 24 hours @ 1800 269 2269

Overseas customers @ +65 6269 2269

Contact ANZ via Internet: https://sg.anz.com/onlineapp/faces/feedback/form.jsp

Citibank

Singapore (local) at 6225 5225

Overseas customers:

Destination	Toll-Free Number
Australia	1800 141 073
Belgium	0800 77 565
Brunei	800 065
Chile	123 0020 9003
China	10800 650 0102
Canada	1877 432 8161
Finland	08001 165 12
France	0800 91 5921
Germany	0800 180 2351
Guam	1877 703 7112
Hong Kong	800 90 0181
Hungary	06 800 14052
India*	000 6517
Indonesia	001 803 65 7494
Italy	800 87 7028
Ireland	1800 556 591
Israel	180 945 2513
Japan	00531 65 0022
Luxembourg	8002 9372
Malaysia	1800 80 1052
Netherland	0800 023 2068
New Zealand	0800 44 3197
Norway	800 13 223
Pakistan	00800 11065
Philippines	1800 1651 0581
South Korea	00308 65 11334
Sweden	020 796 112
Switzerland	0800 83 4736
Taiwan	00801 65 1455
Thailand	001 800 65 6322
Turkey	0090 216 524 7474
UAE	800 065 0535
UK	0800 169 9193
USA	1877 228 5936

*available only from phones with IDD facility.

HSBC

Singapore (local only) at 1800 4722 669

Overseas customers at +65 4722 669

Email: direct@hsbc.com.sg

HSBC Contact us form: https://www.apps.asiapacific.hsbc.com/1/2/sgh2/sgh2_contactusuat_en?WABFormEntryCommand=cmd_init

*information accurate as of 11 Jan 2016

Feedback and comments welcome! 

TungLok dining promotion with UOB

From 7-22 Feb 2016. Get $50 TungLok dining vouchers for every $150 spent. 

Note that the Voucher is redeemable from 23 February to 31 March 2016 with every spending of S$150 (before GST and service charge), for dine-in only. Valid for à la carte food orders and regular priced set menu (excluding buffet). Subject to all UOB t&c

Terms & conditions apply 

Valid at the following restaurants only: Lao Beijing • LingZhi Vegetarian Restaurant • Shin Yeh Restaurant • Lokkee • TungLok Heen • TungLok Seafood • TungLok Signatures • TungLok Teahouse • TungLok XiHé Peking Duck Restaurant • Tóng Lè Private Dining. Other terms and conditions apply.

Not valid on eve of and on Public Holidays and special occasions unless otherwise stated. Payment must be made with UOB Credit or Debit Card. UOB general dining terms and conditions apply. Visit uob.com.sg/dining for more details. Offers listed may be subject to prevailing government taxes and service charges where applicable. All offers are not valid with other offers, discounts, privileges, promotions, events, set menus, special menus, vouchers, membership privileges or privilege/VIP cards, unless otherwise stated. Discounts, vouchers and privileges are not exchangeable for cash, or other goods and services. All prices listed are in Singapore Dollars. UOB assumes no liability or responsibility for the acts or defaults of the merchant or defects in the goods and services offered in the promotion. UOB is not an agent of the merchants. Any dispute about the quality or service standard must be resolved directly with the respective merchants. UOB will not be responsible for any injury, loss or damage suffered as a result of the redemption or usage of the goods and services. Images are not representative of food served in restaurants

Bank deposit with UOB this lunar Chinese New Year 2016

Get high interest of 1.0% with deposits starting from $15k only! Also, this Lunar New Year, receive a high interest rate and a limited edition 24K gold-plated RISIS Bountiful Monkey Figurine* (worth S$238) when you deposit Fresh Funds of S$108,000.

Get up to 1.5% p.a.* interest (total interest rate). Illustration: 1.4% p.a. interest (Bonus Rate assuming Fresh Funds deposit of above S$100,000) + 0.1% p.a. interest (Prevailing Interest Rate for account balances above S$350,000). Bonus Rates are only applicable to Incremental Fresh Funds balance up to a maximum amount of S$1,000,000.

Promotion ends 29 Feb 2016

Locations of Bank of China ATMs

Below is a list of BOC ATMs for you to locate the nearest to your locations.  

Bank of China ATMs

Main Branch

4 Battery Road, Bank of China Building

Singapore 049908

Chinatown Sub-Branch

60 Eu Tong Sen Street, #01-01, Furama City Centre

Singapore 059804

Katong Sub-Branch

188-192 East Coast Road 

Singapore 428898

North Sub-Branch

133 Middle Road, BOC Plaza 

Singapore 188974

Tampines Sub-Branch

10 Tampines Central 1, #B1-21/22 Tampines 1

Singapore 529536

Jurong West Sub-Branch
1 Jurong West Central 2, #01-17 Jurong Point Shopping Centre

Singapore 648886

Jurong East Sub-Branch
3 Gateway Drive, #04-30/31 Westgate 

Singapore 608532

Woodlands Sub-Branch

1 Woodlands Square, #B1-12 Causeway Point

Singapore 738099

Toa Payoh Sub-Branch

600 Lorong 4 Toa Payoh, #01-03

Singapore 319515

Bedok Sub-Branch

311 New Upper Changi Road, #B2-07 Bedok Mall

Singapore 467360

Bukit Panjang Plaza

1 Jelebu Road, #01-K7 Bukit Panjang Plaza

Singapore 677743

Resorts World Sentosa

26 Sentosa Gateway, B1 Forum, Resorts World Sentosa

Singapore 098138

Marina Bay Sands

#L1-I2 The Shoppes at Marina Bay Sands

Singapore 018972

Changi Airport Terminal 2

60 Airport Boulevard, Arrival Hall North

Singapore 819643

Changi Airport Terminal 3

65 Airport Boulevard, Arrival Hall South, 

Singapore 819663

Hougang Mall

90 Hougang Avenue 10, Level 4 Wall Space outside Foodcourt, Hougang Mall

Singapore 538766

Nex

23 Serangoon Central, #03-K25Nex 

Singapore 556083

Ngee Ann City

391 Orchard Road, Basement  2 near #B2-12/14，

Takashimaya Shopping Centre, Ngee Ann City

Singapore 238873

Vivocity

1 Harbourfront Walk, Level 1 near #01-149/150/151, Vivocity 

Singapore 098585

POSB ATM machines keep failing?

Is it me only or POSB cash deposits and ATM machines keep failing? For the low interests that all the banks are giving for our bank deposits, I do really expect higher standards from them.

4 Tips for Better & Safer Online Banking

1) Always clear your cookies and cache before and after a bank transaction

2) Use a good anti virus software. It can be free like AVG or Avast. Alternatively get a paid one if you want the best and support for your software.

3) Use proper passwords. Don't use passwords that can be easily guessed such as 1234, abcd, qwerty, or your personal particulars that can be obtained easily by scammers and hackers.

4) Avoid doing your online banking in Internet cafes or public computers because you won't know are the PCs safe. Don't take unnecessary risks.

Singaporeans affected by frauds transactions on iPhone & iPad

Some Apple customers have reported on illegal transactions. The average among is around $30-$40. All the banks involved are investigating and exploring ways to tackle the problem.

Hopefully Apple implements the 3-Domain (3D) Secure protocols by Visa, MasterCard and Amex which sends out a OTP (One-time password) via SMS whenever the customer wants to make a purchase or transactions. This added layer of security will serve to prevent frauds from happening and at the same time notify the customer that someone may be using his/her credit card illegally.

Till the day Apple/iTunes adopts the technology, we will have to be more careful and remember to check your bank accounts for unauthorized transactions.

SMS Bank Alerts for ATM & Overseas Withdrawal

Finally the banks will be having SMS alerts for withdrawals. Most of the major banks will implement this strategy by 30 June, 2012. So the next time you receive a SMS withdrawal when you didn't do it, then you know you are a victim of card skimming (hopefully not).

Arrests made for DBS card skimming & Security Improved

The police had already caught the syndicate responsible for the card skimming in a matter of days. The ATM card skimming scheme had affected about 700 of DBS customers involving $1million stolen.

Below are the new security measures implemented:

1) customers who have not used their credit and/or debit cards outside singapore since Jul 1st last year will no longer be able to do cash withdrawals overseas until they enable the function.

2) those who want to activate the function will also receive a SMS alert notification confirming their request. This feature alone is very helpful IMHO.

Singapore banks shares lower compared to 2011 peak

Singapore banks like DBS, OCBC and UOB are share prices are lower from their 2011 peak. But still it may not be a good time to pick these shares up since analyst report that the poor economic outlook will have impact on the bank growth, as reported on ST today, money section.

Citibank iPhone App - Searching for ATMs

Citibank iPhone app is pretty cool :) locations of branches are shown easily

In fact most of the Singapore banking apps have branches, ATM, and cash deposit machines listed on the map. So even if you do not like online or phone banking, you can still download the app just to find your nearest ATM. Useful stuff!

Din Tai Fung abalone Yu Sheng

DBS and POSB card members will get an exclusive 15% off for a deluxe (8-10 pax) prosperity abalone Yu Sheng. The normal per pax is $68.80.

There pineapple cakes are good too , I love it.... Go and check it out :)

DBS customers have their cash withdrawn fraudulently

Remember to check your bank accounts to see are you affected by the fraud.

And this is also a heads up for customers and banks to step up their security measures whenever applicable. Although this could be a rare incident, do practice more discretion especially if you do lots of online banking, because nowadays there's a lot of syndicates out hunting for your money.

MAS Notice on Sale of Investment Products

MAS (Monetary Authority of Singapore) Notice on Sale of Investment Products/Plans

From 1 January 2012, investment products are classified into 3 categories:

  (1) Excluded Investment Products ("EIPs")

    (a) Stock or shares issued by a corporation listed or quoted on Singapore Exchange
    (b) Units in Real Estate Investment Trusts
    (c) Company Warrants
    (d) Preference Shares
    (e) American Depository Receipt
    (f) Subscription rights pursuant to rights issues
    (g) Unit in business trust
    (h) Debenture other than asset-backed securities or structured notes
    (i) Contract or arrangement on foreign exchange trading

  (2) Listed Specified Investment Products ("Listed SIPs")

    (a) Stock or shares listed or quoted on a foreign exchange
    (b) Exchange Traded Funds / Notes
    (c) Extended Settlement Contracts
    (d) Structured Warrants and Options
    (e) Stapled Securities
    (f) Certificates
    (g) Futures Contracts
    (h) Other listed investment products that are not classified as Excluded Investment Products

  (3) Unlisted Specified Investment Products ("Unlisted SIPs")

    (a) Contracts for Difference ("CFD")
    (b) Collective Investment Scheme (commonly known as unit trusts)
    (c) Investment Link Product ("ILP")
    (d) Structured Deposits / Notes
    (e) Other unlisted investment products that are not classified as Excluded Investment Products


Sharing by Singapore Banks 101 Blog. Please note that content is not recommendations. Do seek financial advise when in doubt.

Shop with VISA Debit Card at NTUC Income and Win

Use your VISA Debit card at NTUC Income and stand a chance to win shopping vouchers for the month of August! Eligible debit cards from the respective banks:

DBS VISA Debit Card

DBS Takashimaya Visa Debit Card

DBS Treasures Private Client Visa Debit Card

Citibank ATM/Debit Card

Citigold ATM/Debit Card

Citigold Private Client ATM/Debit Card

Citibank SMRT ATM/Debit Card

HSBC Platinum Debit Card2

HSBC Advance Debit Card

HSBC Premier Platinum Debit Card

OCBC YES! Card(l) Plus! / NTUC Plus! Visa Debit Card

UOB Visa Debit Card

How to participate: Simply spend S$50 in a single receipt on your Visa Debit Cards from now till 31August2011 to participate. 


 This promotion is applicable at NTUC FairPrice,  FairPrice Finest, and FairPriceXtra  outlets.




Sharing by Singapore Banks 101 Blog. Please note that content is not recommendations. Do seek financial advise when in doubt.

Save 3% on Saturdays with DBS and POSB Debit Cards

Here's another good reason to spend on weekends: 

3% Saver Saturday

You can now plan to shop to your heart's content at your favourite stores! Your DBS/POSB Debit Cards now gives you 3% cashback every Saturday.

Spend at selected merchants every Saturday from 30 July 2011 – 30 November 2011 with DBS/POSB Debit Cards and get 3% cashback.


You can enjoy the 3% cashback when you shop locally at the following merchants*:

• Courts	• Popular	• Harris Bookstore
• Mustafa	• UrbanWrite	• Harris Planerds
• McDonald's	• {Prologue}	• Sheng Siong
• SPC

Sharing by Singapore Banks 101 Blog. Please note that content is not recommendations. Do seek financial advise when in doubt.

HSBC Revolution Credit card promotion Aug 2011

From now till 31 Oct 2011, charge to your HSBC Revolution Credit card and you stand to win a Olympus camera! The HSBC card also gives discount for the following:

1. The Handburger
2. Fatboy's The Burger Bar
3. Pump  Room
4. Hard Rock Cafe Singapore
5. and many more merchants, 

So check out our thread for more information, and head down to your favorite F&B restaurant now!!


Sharing by Singapore Banks 101 Blog. Please note that content is not recommendations. Do seek financial advise when in doubt.

UOB's Q2 net profit up for year 2011

Aug 12 (Reuters) - Singapore's United Overseas Bank , Singapore's third-largest lender, posted a 5.6 percent rise in second-quarter net profit on Friday, beating expectations on strong growth in fee and commission income as well as strong loan growth.

UOB earned S$636 million ($525 million) in the three months ended June, compared to S$602 million in the year-earlier period. Its results were above the average estimate of S$616 million in a Reuters poll of five analysts.

Singapore banks have seen strong loans growth over the past year, but this has not translated into significantly higher interest income as rates are hovering at historic lows.

DBS , Southeast Asia's biggest bank, last month posted a quarterly profit that was slightly above analyst forecasts, helped by strong loan growth as it rebounded from a loss a year ago when it took a goodwill charge.

source, read more here: http://www.reuters.com/article/2011/08/12/uob-idUSWNAS355920110812


Sharing by Singapore Banks 101 Blog. Please note that content is not recommendations. Do seek financial advise when in doubt.

Night Safari Discount for OCBC credit cards

Night Safari Discount for OCBC credit cards
Halloween Horrors Theme!

	10% off online ticket purchase from Aug–Sep 2011
	5% off online ticket purchase made in Oct 2011
	10% off ticket purchase with OCBC card for both online (Aug–Oct 2011) and on–site (Sep–Oct 2011) purchase

Order your tickets here online at:
http://www.halloweenhorrors.com.sg/eTicket/onlineBooking.aspx

Sharing by Singapore Banks 101 Blog. Please note that content is not recommendations. Do seek financial advise when in doubt.

Petrol Discount at Caltex Jalan Buroh with OCBC Credit Cards

Enjoy 14% Off Petrol at Caltex Jalan Buroh with OCBC Credit Cards

promotion duration: till Oct-31

promotion location: Caltex    

credit card 1: OCBC Robinson Card

credit card 2: OCBC Titanium Card

credit card 3: OCBC Platinum Card

Drive to Caltex Jalan Buroh and Enjoy 14% Off Petrol with OCBC Credit Cards

from now till 31 Oct 2011

Enjoy 13% off Petrol at Other Caltex Station from now till 31 Aug 2011

Sharing by Singapore Banks 101 Blog. Please note that content is not recommendations. Do seek financial advise when in doubt.