Singapore Bank Contact Details

Banks contact details (numbers, emails and forms)

UOB Bank


Singapore (local only)
1800 222 2121
Overseas Customers @ +65 6222 2121

email: customer.service@uobgroup.com

OCBC Bank

Personal Banking (local only)

1800 363 3333

Overseas customers @ +65 6363 3333 

OCBC Business Banking

Business Banking @ +65 6538 1111

Contacting OCBC electronically or online:

https://www.ocbc.com/eforms/PersonalBankingCustomerFeedback/

POSB & DBS Bank

Contact numbers

DBS general enquires:

Singapore (local only) 1800 111 1111

Overseas customers at +65 6327 2265

POSB General enquires:

Singapore (local only) 1800 339 6666

Overseas customers at +65 6339 6666

More contact numbers on DBS & POSB

https://www.posb.com.sg/personal/contact-us.page#call-us

Contacting POSB & DBS via Internet

https://www.dbs.com.sg/Contact/dbs/online/cbg.page

Bank of China

Singapore (local only), 24 hours hotline 1800 6695566

Overseas customers, 24 hours hotline @ +65 67795566

BOC bank cards, 24 hours hotline @ +65 3385335

ANZ Bank

ANZ hotline (local only), 24 hours @ 1800 269 2269

Overseas customers @ +65 6269 2269

Contact ANZ via Internet: https://sg.anz.com/onlineapp/faces/feedback/form.jsp

Citibank

Singapore (local) at 6225 5225

Overseas customers:

Destination	Toll-Free Number
Australia	1800 141 073
Belgium	0800 77 565
Brunei	800 065
Chile	123 0020 9003
China	10800 650 0102
Canada	1877 432 8161
Finland	08001 165 12
France	0800 91 5921
Germany	0800 180 2351
Guam	1877 703 7112
Hong Kong	800 90 0181
Hungary	06 800 14052
India*	000 6517
Indonesia	001 803 65 7494
Italy	800 87 7028
Ireland	1800 556 591
Israel	180 945 2513
Japan	00531 65 0022
Luxembourg	8002 9372
Malaysia	1800 80 1052
Netherland	0800 023 2068
New Zealand	0800 44 3197
Norway	800 13 223
Pakistan	00800 11065
Philippines	1800 1651 0581
South Korea	00308 65 11334
Sweden	020 796 112
Switzerland	0800 83 4736
Taiwan	00801 65 1455
Thailand	001 800 65 6322
Turkey	0090 216 524 7474
UAE	800 065 0535
UK	0800 169 9193
USA	1877 228 5936

*available only from phones with IDD facility.

HSBC

Singapore (local only) at 1800 4722 669

Overseas customers at +65 4722 669

Email: direct@hsbc.com.sg

HSBC Contact us form: https://www.apps.asiapacific.hsbc.com/1/2/sgh2/sgh2_contactusuat_en?WABFormEntryCommand=cmd_init

*information accurate as of 11 Jan 2016

Feedback and comments welcome! 

TungLok dining promotion with UOB

From 7-22 Feb 2016. Get $50 TungLok dining vouchers for every $150 spent. 

Note that the Voucher is redeemable from 23 February to 31 March 2016 with every spending of S$150 (before GST and service charge), for dine-in only. Valid for à la carte food orders and regular priced set menu (excluding buffet). Subject to all UOB t&c

Terms & conditions apply 

Valid at the following restaurants only: Lao Beijing • LingZhi Vegetarian Restaurant • Shin Yeh Restaurant • Lokkee • TungLok Heen • TungLok Seafood • TungLok Signatures • TungLok Teahouse • TungLok XiHé Peking Duck Restaurant • Tóng Lè Private Dining. Other terms and conditions apply.

Not valid on eve of and on Public Holidays and special occasions unless otherwise stated. Payment must be made with UOB Credit or Debit Card. UOB general dining terms and conditions apply. Visit uob.com.sg/dining for more details. Offers listed may be subject to prevailing government taxes and service charges where applicable. All offers are not valid with other offers, discounts, privileges, promotions, events, set menus, special menus, vouchers, membership privileges or privilege/VIP cards, unless otherwise stated. Discounts, vouchers and privileges are not exchangeable for cash, or other goods and services. All prices listed are in Singapore Dollars. UOB assumes no liability or responsibility for the acts or defaults of the merchant or defects in the goods and services offered in the promotion. UOB is not an agent of the merchants. Any dispute about the quality or service standard must be resolved directly with the respective merchants. UOB will not be responsible for any injury, loss or damage suffered as a result of the redemption or usage of the goods and services. Images are not representative of food served in restaurants

Bank deposit with UOB this lunar Chinese New Year 2016

Get high interest of 1.0% with deposits starting from $15k only! Also, this Lunar New Year, receive a high interest rate and a limited edition 24K gold-plated RISIS Bountiful Monkey Figurine* (worth S$238) when you deposit Fresh Funds of S$108,000.

Get up to 1.5% p.a.* interest (total interest rate). Illustration: 1.4% p.a. interest (Bonus Rate assuming Fresh Funds deposit of above S$100,000) + 0.1% p.a. interest (Prevailing Interest Rate for account balances above S$350,000). Bonus Rates are only applicable to Incremental Fresh Funds balance up to a maximum amount of S$1,000,000.

Promotion ends 29 Feb 2016

Locations of Bank of China ATMs

Below is a list of BOC ATMs for you to locate the nearest to your locations.  

Bank of China ATMs

Main Branch

4 Battery Road, Bank of China Building

Singapore 049908

Chinatown Sub-Branch

60 Eu Tong Sen Street, #01-01, Furama City Centre

Singapore 059804

Katong Sub-Branch

188-192 East Coast Road 

Singapore 428898

North Sub-Branch

133 Middle Road, BOC Plaza 

Singapore 188974

Tampines Sub-Branch

10 Tampines Central 1, #B1-21/22 Tampines 1

Singapore 529536

Jurong West Sub-Branch
1 Jurong West Central 2, #01-17 Jurong Point Shopping Centre

Singapore 648886

Jurong East Sub-Branch
3 Gateway Drive, #04-30/31 Westgate 

Singapore 608532

Woodlands Sub-Branch

1 Woodlands Square, #B1-12 Causeway Point

Singapore 738099

Toa Payoh Sub-Branch

600 Lorong 4 Toa Payoh, #01-03

Singapore 319515

Bedok Sub-Branch

311 New Upper Changi Road, #B2-07 Bedok Mall

Singapore 467360

Bukit Panjang Plaza

1 Jelebu Road, #01-K7 Bukit Panjang Plaza

Singapore 677743

Resorts World Sentosa

26 Sentosa Gateway, B1 Forum, Resorts World Sentosa

Singapore 098138

Marina Bay Sands

#L1-I2 The Shoppes at Marina Bay Sands

Singapore 018972

Changi Airport Terminal 2

60 Airport Boulevard, Arrival Hall North

Singapore 819643

Changi Airport Terminal 3

65 Airport Boulevard, Arrival Hall South, 

Singapore 819663

Hougang Mall

90 Hougang Avenue 10, Level 4 Wall Space outside Foodcourt, Hougang Mall

Singapore 538766

Nex

23 Serangoon Central, #03-K25Nex 

Singapore 556083

Ngee Ann City

391 Orchard Road, Basement  2 near #B2-12/14，

Takashimaya Shopping Centre, Ngee Ann City

Singapore 238873

Vivocity

1 Harbourfront Walk, Level 1 near #01-149/150/151, Vivocity 

Singapore 098585

POSB ATM machines keep failing?

Is it me only or POSB cash deposits and ATM machines keep failing? For the low interests that all the banks are giving for our bank deposits, I do really expect higher standards from them.

4 Tips for Better & Safer Online Banking

1) Always clear your cookies and cache before and after a bank transaction

2) Use a good anti virus software. It can be free like AVG or Avast. Alternatively get a paid one if you want the best and support for your software.

3) Use proper passwords. Don't use passwords that can be easily guessed such as 1234, abcd, qwerty, or your personal particulars that can be obtained easily by scammers and hackers.

4) Avoid doing your online banking in Internet cafes or public computers because you won't know are the PCs safe. Don't take unnecessary risks.

Singaporeans affected by frauds transactions on iPhone & iPad

Some Apple customers have reported on illegal transactions. The average among is around $30-$40. All the banks involved are investigating and exploring ways to tackle the problem.

Hopefully Apple implements the 3-Domain (3D) Secure protocols by Visa, MasterCard and Amex which sends out a OTP (One-time password) via SMS whenever the customer wants to make a purchase or transactions. This added layer of security will serve to prevent frauds from happening and at the same time notify the customer that someone may be using his/her credit card illegally.

Till the day Apple/iTunes adopts the technology, we will have to be more careful and remember to check your bank accounts for unauthorized transactions.

SMS Bank Alerts for ATM & Overseas Withdrawal

Finally the banks will be having SMS alerts for withdrawals. Most of the major banks will implement this strategy by 30 June, 2012. So the next time you receive a SMS withdrawal when you didn't do it, then you know you are a victim of card skimming (hopefully not).

Arrests made for DBS card skimming & Security Improved

The police had already caught the syndicate responsible for the card skimming in a matter of days. The ATM card skimming scheme had affected about 700 of DBS customers involving $1million stolen.

Below are the new security measures implemented:

1) customers who have not used their credit and/or debit cards outside singapore since Jul 1st last year will no longer be able to do cash withdrawals overseas until they enable the function.

2) those who want to activate the function will also receive a SMS alert notification confirming their request. This feature alone is very helpful IMHO.